04 / Miss nothing
Automation that catches what the phone drops.
Named workflows, built and handed over one at a time: the missed call that gets a text back, the review that gets asked for, the quote that went quiet. Quoted per workflow, in writing, before anything is built.
- Priced
- Per workflowA fixed number, agreed before we build.
- First one live in
- 1–2 weeksMost single workflows. Scoped on the call.
- Ownership
- YoursYour accounts, your number, your billing.
- Before it sends
- You approveHold-and-review on every launch.
Why this page has no monthly price on it
Every other thing we sell has a number at the top, because every other thing we sell is the same size every time. A five-page build is a five-page build. Automation is not — wiring a text back to a missed call takes an afternoon, and wiring your quote follow-up into the way you actually price jobs does not.
So the number moves, but the shape does not: one named workflow, scoped on a call, quoted in writing, built, tested, handed over. You are buying a thing that either fires or does not, and you will know which within a week. “AI transformation” is not a deliverable, in the same way that “ongoing optimisation” is not one.
The one to buy first, almost always
Missed-call text-back. Somebody rings, you are on a roof or under a sink or driving, and the call goes unanswered. Thirty seconds later they get a text: you are on a job, what do they need, you will call back. That is the entire mechanism and it is not sophisticated.
It is first because of what the caller does next. They do not wait. They go back to the map pack and call the business below you — the one your profile work put you above. A text that lands before that second call connects is frequently the whole job. Nothing else on this page is that cheap for that much.
The rest, in the order they usually pay off
Review requests, sent every time instead of when someone remembers.The job closes, and a request goes out on a delay you set, to the profile that matters. Review volume and recency are a meaningful share of local ranking, and the reason most businesses have twelve reviews instead of ninety is not that customers refused — it is that nobody asked.
Drafted replies, held for you.Every review gets a reply drafted in your voice, sitting in a queue for you to approve, edit or bin. Reply rate is a ranking input and an obvious trust signal to anyone reading. This one stays in hold-and-review by default and we recommend leaving it there — see the guide on bad reviews for why the one-star replies in particular deserve a human.
Lead routing that does not lose anything. Form submissions, chat conversations and calls land in one place, tagged by where they came from, with an alert that reaches you rather than an inbox you check on Sundays. If you have ever found a three-week-old enquiry, this is the fix.
Follow-up on quotes that went quiet. A sequence that pings a sent estimate at the intervals you choose, and stops the moment they reply or book. Most quotes are not lost to price. They are lost to silence on both sides.
Booking and reminder messages. Confirmation when it is booked, a reminder before it happens. Aimed squarely at no-shows, which cost more than most owners have ever actually sat down and added up.
What we will not build
We will not put an AI voice on your main line. We will not deploy a bot that implies it is a person, or that answers questions about your pricing and availability without you having seen what it says. We will not automate a review request to somebody who has not been served yet, and we will not gate that request on the customer being happy first — that is review-gating, and it violates Google’s policy in a way that puts the profile at risk.
We will also say no to automating something that is broken. A faster path to a bad quote template is not an improvement.
How one gets built
A call, where you describe what keeps slipping and we tell you which workflow catches it — or that none of them do, which happens. Then a fixed quote in writing. Then we build it in your accounts, not ours, and run it in hold-and-review so you can watch what it would have sent before it sends anything.
After a week of real traffic, it either goes live on its own or stays held, and you decide which. Then you own it. If you want the next one, that is a separate conversation with a separate number attached, which is the honest way to sell work that varies this much in size.
Straight answers
Questions we get about automation.
What does one automation actually cost?
It is quoted per workflow, in writing, before anything is built — because unlike the retainers, the work is not the same size twice. Missed-call text-back is a couple of hours. Routing quote requests into a system that already has opinions about your pricing is not.
What you get on the call is a fixed number for a named workflow, not an hourly rate with a shrug attached. If we cannot scope it in that call, we will say so and go find out rather than guess at you.
Is this going to answer my phone with a robot?
No, and we would talk you out of it. The whole funnel here is that someone calls and a person picks up — that is the advantage you have over the franchise down the road, and handing it to a synthetic voice is how you lose it.
Automation covers the gaps a person cannot: the call that came in while you were under a sink, the review request nobody remembered to send, the quote that went quiet eleven days ago. A human still closes the job.
What is missed-call text-back?
Your phone rings, nobody gets to it, and within about thirty seconds the caller gets a text saying you are on a job and asking what they need. That is the whole thing.
It is first on this page because for most local service businesses it is the highest-return automation that exists. The lead already dialled you. They are, right now, dialling the next result. A text that arrives before they finish that call is often the entire difference.
Do I need your other services to buy this?
No. These are independent, and some of them work on a phone number and nothing else.
They do compound, though. Review request automation is worth more when someone is managing the profile those reviews land on, and lead routing is worth more when there are leads arriving to route. If you are picking one thing to start with and your Google profile is a mess, we will tell you to fix that first.
Who owns it when it is built?
You do. It runs in accounts in your name, on your phone number, with your billing — we build it there rather than inside a VeloStack account you rent access to.
That means it keeps working if you stop working with us, which is the correct arrangement and occasionally an expensive one for us. It also means you can see exactly what it is doing, which is the point.
What if it sends something wrong to a customer?
Every workflow gets a hold-and-review mode before it goes live: it drafts, you approve, nothing sends on its own. We watch the first real week that way.
Anything customer-facing that we would not want sent unread — review replies especially — can stay in that mode permanently. Plenty of clients keep it there, and that is a legitimate end state rather than a half-finished build.
Tell us what keeps slipping through.
Ten minutes on the phone and we'll tell you which workflow catches it, roughly what it costs, and whether it is worth doing before something else on your list.
A person answers. Fixed prices: $250 + $40/mo, $199/mo, $175/mo — or all three for $325/mo.
Based in Milpitas. Serving the South Bay & Bay Area. Not sure where you stand? Grade your Google profile free.